Terms of service

Terms of Service

Last Updated: May 2026

Welcome to OnHand Co. By accessing or using our website, products, or services, you agree to be bound by the following Terms of Service. Please read these terms carefully before using our website.

1. Acceptance of Terms

By visiting our website and/or purchasing products from us, you agree to be bound by these Terms of Service, our Privacy Policy, Shipping Policy, and Refund & Return Policy.

If you do not agree to these terms, please do not use our website.

2. Eligibility

By using this website, you represent that you are at least 18 years old or have the consent of a parent or legal guardian.

3. Product Information

We strive to display product descriptions, images, specifications, and pricing as accurately as possible. However, we do not guarantee that all information is complete, accurate, current, or error-free.

We reserve the right to correct errors, inaccuracies, or omissions at any time without prior notice.

4. Pricing & Availability

All prices are listed in U.S. Dollars (USD).

We reserve the right to modify pricing, discontinue products, limit quantities, or refuse service at our sole discretion.

Product availability is not guaranteed and may change without notice.

5. Order Acceptance

Submission of an order does not guarantee acceptance.

We reserve the right to cancel or refuse any order for reasons including but not limited to:

  • Suspected fraud

  • Pricing errors

  • Product availability issues

  • Violation of these Terms of Service

If an order is canceled after payment has been received, a refund will be issued.

6. Shipping & Delivery

Delivery estimates are provided for convenience only and are not guaranteed.

OnHand Co. is not responsible for delays caused by shipping carriers, customs processing, weather conditions, or other circumstances outside of our control.

Risk of loss transfers to the customer once the order has been delivered to the shipping carrier.

7. Product Use & Safety

Customers are responsible for using all products safely and in accordance with applicable laws and regulations.

Products sold by OnHand Co. are intended for lawful use only.

OnHand Co. shall not be liable for damages, injuries, losses, or claims resulting from misuse, improper handling, modification, or unauthorized use of any product.

8. Intellectual Property

All content on this website, including but not limited to text, images, logos, graphics, product descriptions, and branding, is the property of OnHand Co. and may not be copied, reproduced, distributed, or used without prior written permission.

9. Limitation of Liability

To the maximum extent permitted by law, OnHand Co. shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our website, products, or services.

Our total liability shall not exceed the amount paid by the customer for the product giving rise to the claim.

10. Indemnification

You agree to indemnify, defend, and hold harmless OnHand Co. and its affiliates from any claims, damages, liabilities, costs, or expenses arising from your use of our website or violation of these Terms of Service.

11. Governing Law

These Terms of Service shall be governed and interpreted in accordance with the laws of the United States, without regard to conflict of law principles.

12. Changes to These Terms

We reserve the right to update, modify, or replace these Terms of Service at any time without prior notice.

Continued use of the website following any changes constitutes acceptance of the revised Terms.

13. Contact Information

For questions regarding these Terms of Service, please contact:

OnHand Co.
Email: onhandco@q4enterprises.shop